Nu Visions Enterprises LLC
Last Updated: March 14, 2025

At Nu Visions Enterprises LLC, including Nu Visions Med Legal Consulting and UrbanRise with Grace, we strive to provide high-quality products and services that meet your expectations. This Refund Policy outlines our procedures for returns, refunds, and cancellations.

We offer a 14-day satisfaction guarantee for our digital products and online courses. If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date by contacting us with your order details and reason for the refund request.

To be eligible for a refund for digital products or online courses:

• The refund must be requested within 14 days of purchase
• You must provide proof of purchase
• You must demonstrate that you have engaged with the material (e.g., course progress, completed worksheets)
• You must explain why the product did not meet your expectations

The following are not eligible for refunds:

• Purchases made more than 14 days prior
• Downloadable products that have been fully downloaded
• Products or courses explicitly marked as non-refundable at the time of purchase
• Group coaching programs after the program has begun

For scheduled consulting services:

• Cancellations made 72 hours or more before the scheduled service will receive a full refund or the option to reschedule.
• Cancellations made between 24-72 hours before the scheduled service will receive a 50% refund or the option to reschedule.
• Cancellations made less than 24 hours before the scheduled service are not eligible for a refund.

For long-term consulting agreements:

• If services have not yet begun, cancellations will be subject to a 10% administrative fee.
• If services have begun, refunds will be prorated based on the work completed and subject to a 15% administrative fee.

We do not currently offer physical products. If this changes in the future, a separate refund policy for physical products will be provided.

• Cancellations made 7 days or more before the event will receive a full refund.
• Cancellations made 3-7 days before the event will receive a 50% refund.
• Cancellations made less than 3 days before the event are not eligible for a refund.

• Cancellations made 14 days or more before the event will receive a full refund.
• Cancellations made 7-14 days before the event will receive a 50% refund.
• Cancellations made less than 7 days before the event are not eligible for a refund.
• If you cannot attend, you may transfer your registration to another person at no additional cost.

• You may cancel your monthly subscription at any time.
• No refunds will be provided for partial months.
• Your subscription will remain active until the end of the current billing period.
• 
  

• Annual subscriptions may be cancelled within 30 days of purchase for a full refund.
• Cancellations after 30 days will not be refunded for the remainder of the annual term.
• 
  

To request a refund, please contact us at [Your Refund Email] with the following information:

• Your full name
• Order number or receipt
• Date of purchase
• Product or service purchased
• Reason for requesting a refund
• We will respond to your refund request within 3 business days.

Approved refunds will be processed within 7-10 business days. Refunds will be issued using the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

We reserve the right to make exceptions to this policy at our discretion. Exceptions may be made in cases of:

• Unexpected illness or emergency
• Technical issues that prevented access to the product or service
• Error in purchase or duplicate charges

We may update this Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Refund Policy on our website and updating the "Last Updated" date.

If you have questions or concerns about this Refund Policy or need to request a refund, please contact us at:

Nu Visions Enterprises LLC
Incorporated in Michigan
Operating in New York
office@nuvisionsenterprises.com
947-201-1466